Updated on 01 Jan 2025.

No Refunds

All payments made to HelloSivi are non-refundable. We do not offer refunds or credits for:

• Partially used subscription periods

• Unused credits or features

• Any other services or fees paid

By purchasing a subscription or any services from HelloSivi, you acknowledge and agree to this no-refund policy.

Cancellation

You may cancel your HelloSivi subscription at any time through your account settings.

• Your cancellation will take effect at the end of your current billing cycle.

• You will continue to have access to HelloSivi until the subscription period ends.

• No prorated refunds will be issued for cancellations made before the end of the billing period.

Account Suspension or Termination

If your account is suspended or terminated due to a violation of our Terms of Service or any other agreement:

• You will not be entitled to any refunds, credits, or compensation for unused time, content, or data.

• Any remaining access to the service will be revoked immediately.

Exceptional Circumstances

We may consider refund requests on a case-by-case basis in the following rare situations:

• Accidental duplicate charges

• Billing errors on our part

• Other legally required situations

If you believe you qualify for an exception, please contact our support team at support@sivi.ai with relevant details, including payment proof.

Changes to this Policy

HelloSivi reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be updated on our website, and continued use of our services constitutes acceptance of the updated terms.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@sivi.ai