Sividocs

Quota & Limits

This page provides information about API rate limits, quotas, and usage restrictions for Sivi API.

Rate Limits

Rate limits help ensure fair usage and maintain API stability for all users.

PlanRequests/Minute
Pro & Power50
Agency & Business100
EnterpriseCustom

Note: Higher rate limits are available upon request. Contact support for custom requirements.

Queue & Concurrency

PlanConcurrencyQueueQueue Type
Pro36Standard
Power48Standard
Agency & Business2 per seat (max 10)4 per seat (max 10)Standard
Agency & Business (End-User)26Standard
EnterpriseCustomCustomPremium

Note: Higher queue and concurrency limits are available upon request. Contact support for custom requirements. Concurrency limits are set based on concurrent GPU usage. After concurrency request will go into queue limit

User Limits

PlanIncluded UsersAdditional User Cost
Agency & BusinessAPI end-users add-on$200 per 100 end-users
EnterpriseCustomCustom

Note: Agency & Business plan billing = Plan amount + API end-users add-on ($200 per 100 end-users). Additional end-users are added in packs of 100 at $200 per pack.

User Credit Limits

SuperUsers / Enterprise Users can set credit limits for their end-users using the Set Credit Limit API.

  • Default: -1 (no limit)
  • Custom: Any positive integer value

Note: End-user's usage credits are debited from the master (super / enterprise) user's credits. Once the master user's credits are exhausted, all end-users will not be able to generate designs or content until the next billing cycle.

Error Responses

When limits are exceeded, the API returns appropriate error responses:

Rate Limit Exceeded

{
  "status": 429,
  "body": {
    "message": "Rate limit exceeded. Please try again later."
  }
}

Insufficient Credits

{
  "status": 429,
  "body": {
    "message": "Insufficient credit limit"
  }
}

Best Practices

  • Implement retry logic: Use exponential backoff when receiving 429 errors
  • Monitor usage: Track your API usage to avoid hitting limits
  • Batch requests: Where possible, batch operations to reduce API calls
  • Cache responses: Cache design outputs to minimize redundant requests

Upgrading Limits

For higher rate limits and quotas, consider upgrading to the Agency & Business or Enterprise Plan. Contact support@sivi.ai for custom limit requirements.